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Home / A9 is Undefined but Should be with ID. Follow These Steps To Fix It

A9 is Undefined but Should be with ID. Follow These Steps To Fix It

Important: Amazon A9 works on version 0.20.5 or up

Troubleshooting

Step 1: Open your PubGuru header bidding configuration

Step 2: Re-check that you have the correct Publisher ID

A9 is Undefined but Should be with ID. Follow These Steps To Fix It MonitizeMore

Step 3: Check ‘Beta’ box and upgrade your Header Bidding version

A9 is Undefined but Should be with ID. Follow These Steps To Fix It MonitizeMore

Step 4: Save & publish

Step 5: Re-run PubGuru Ad Inspector (PGAI) after 10-15 mins.

 

Need more help? Send us an email at [email protected] or log in to PubGuru App and use the Chat widget for immediate support.

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