A9 is Enabled but Version is Too Old to Support It. Here’s How To Fix It

This post was most recently updated on November 3rd, 2021

Check your header bidding configuration to make sure the SLOT field contains your div-IDs or upgrade your header bidding version.

Important: Amazon A9 works on version 0.20.5 or up

Troubleshooting

Step 1: Open your header bidding configuration

Step 2: Check ‘Beta’ box and upgrade your header bidding version

Step 3: Save & publish

Step 4: Re-run PubGuru Ad Inspector (PGAI) after 10-15 mins.

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