Are You Experiencing The Following Authentication Error: NOT_WHITELISTED_FOR_API_ACCESS? Here’s How To Fix It

This post was most recently updated on November 3rd, 2021

Publisher hasn’t provided DFP API access

As seen on the notification dashboard:

KVP Sync

Server raised fault: ‘[AuthenticationError.NOT_WHITELISTED_FOR_API_ACCESS @ ]’

Step 1: Log into the publisher’s DFP account

Step 2: Go to Admin > Global Settings > All Network Settings

Step 3: Toggle the button on API access to turn it on (you should see a green check)

Step 4: Go to Access & Authorization

Step 5: Under the list of Users, check if kean@monetizemax.com is already added as Administrator

Step 6: If not, click on New User

Step 7: Input the necessary info, and select Administrator for ‘Role’

Step 8: Click “Save”

Step 9: Login to kean@monetizemax account to accept the invite.

Still, experiencing the following error?

Need more help? Send us an email at support@monetizemore.com or log in to PubGuru App and use the Chat widget for immediate support.