A9 Enabled but Slots Not Defined. Here’s How To Fix It

This post was most recently updated on November 3rd, 2021

Check your Header Bidding configuration to make sure the SLOT field contains your div-IDs or upgrade your Header Bidding version.

Important: You need to upgrade to version 0.20.5 or up

Troubleshooting

Step 1: Check your Header Bidding configuration. Slot fields should contain your ad unit codes or div IDs.

Step 2: Open your site > right click > inspect

Step 3: Click on the Console tab

Step 4: Type in  apstag.debug(‘enableConsole’) and refresh the page

Step 5: A green integration status result will come up as shown below

Step 6: If you get ALL Green it means you’re all set

Step 7: If you get this error, follow the steps below:

a) Go back to your configuration and add the SLOT ID in each of the ad unitsNote: for an ON-page setup, SLOT should be the div ID coded in your source code for each ad unit

b) Re-run the test. You should get all the green results.

Step 8: For the following errors, reach out to your Amazon ad representative:

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