How to Properly Report Problematic Ads in Firefox Browser

Kean Graham

10 years ago

This post was most recently updated on July 6th, 2022

MonetizeMore is publishing a series of posts about how to report problematic ads. We aim to help our publishers display the best ads for their websites in order to earn more. Be sure to follow this series and share it with your friends! And don’t forget to subscribe to the MonetizeMore Newsletter.

Despite a losing streak versus Chrome, Safari, and IE in the browser usage war, Firefox holds 11.94% of total browser usage share as of April 2014 – based on a study by Shareaholic.com.

Therefore, as a website publisher, it’s still necessary to make sure your ads serve right on Firefox. In case you encounter a problematic ad, here’s the step-by-step guide in reporting them:

1) Take a screenshot of the ad.

You can use the ‘Print Screen’ function on your keyboard or the Snipping Tool for Windows, then open your favorite image editor, for example, ‘Paint’.
Save the image in your local folder.
You can also directly paste and upload the image on http://snag.gy/ or http://imgur.com/ so it gives you a live link of the screenshot image

Example of a screenshot image of a faulty ad:

2) Next, copy the FULL code of the ad.

Using your mouse/cursor, right-click on the ad and select ‘Inspect Element with Firebug’
To locate the ad code, hover on the ad and the Firebug tool will show a highlighted section where the code is found, see the example:

You may click on the small boxes to expand the full ad code. See example below:

3) Note down the device and browser used.

In this case, the device used is: Desktop
And the browser is: Mozilla Firefox
To find out the Firefox version, follow these directions:

4) Specify the page the ad was spotted on.

List as many pages where the ad appeared, for example:
monetizemore.com
monetizemore.com/blog

5) Note down the ‘Destination URL’ the ad would be directed to.

To do this, right-click on the ad and choose: ‘Copy Link Location’

For example:

Paste the link address on a new browser window to reveal the destination URL

In this case, the destination URL is: http://www.contiki.com
And the ad came from Google Adsense or GoogleAdExchange

See the sample ad code below:

After gathering all the needed details mentioned, you are now ready to report a problematic ad.

6) Just email your notes to us at:

http://support.monetizemore.com/customer/portal/emails/new or if you’re reporting a problematic ad for a site you do not own, email the details to the website’s contact email.

MonetizeMore helps publishers monetize their full ad inventory – from setup to optimization, to making sure all ads are relevant and working properly. If you would like to learn how MonetizeMore can quickly block or fix any of your problematic ads, contact us for a free consultation here.

Feel FREE to sign-up for AdExchange – the best Adsense alternative.

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Kean Graham

Kean Graham is the CEO and founder of MonetizeMore & a pioneer in the Adtech Industry. He is the resident expert in Ad Optimization, covering areas like Adsense Optimization,GAM Management, and third-party ad network partnerships. Kean believes in the supremacy of direct publisher deals and holistic optimization as keys to effective and consistent ad revenue increases.