This post was most recently updated on November 6th, 2021
Verify if this error is correct.
Step 1: Go to https://tools.monetizemore.com/db-admin/db_tasks_task/
Step 2: Search for your publisher’s DFP Network ID and check the latest request.
Step 3: You should see the “max_price” which is the same as ‘bid cap’.
Step 4: Find out if the expected bid cap is true by logging into the publisher’s DFP account.
Step 5: Open the last PubGuru Header Bidding order (the one with the biggest #-xxx).
Step 6: Check the line item with the highest CPM rate as this is your bid cap.
Step 7: Once validated, please report this to our support team with this notification title in the subject line and they’ll help you troubleshoot the issue.
Need more help? Send us an email at support@monetizemore.com or log in to PubGuru App and use the Chat widget for immediate support.
Let our AdOps Experts do the hard work. Sign up today and unlock your revenue potential.