Google Ad Manager is Detected but Not Loading. Follow These Steps To Fix It.

You have Ad Manager codes deployed on the page but it is not loading properly.

Troubleshooting

Step 1: Fix all other issues found in your PubGuru Ad Inspector (PGAI) test results

Step 2: Re-run PubGuru Ad Inspector (PGAI) and see if the error persists. If yes, proceed:

Step 3: If you have old Ad Manager or header bidding codes deployed and no longer in use, remove them from your source code

Step 4: Audit your ad units in Google Ad Manager. Status should say ‘Active’

ad unit Active

 

Step 5: Check your PubGuru Header Bidding, AdX/AdSense, Managed Demand orders and line items. They should either be ‘ready’ or ‘delivering’

LI delivering

 

Step 6: Go to Admin > Global Settings. API access should be enabled

 

Step 7: Re-check your PubGuru header bidding configuration to make sure you have the correct Network ID configured for each ad unit.

ad unit slot

If you have ON-page setup, aside from auditing your header bidding configuration, audit your source code that you have the correct Network ID:

code

*It might help to generate the tags again from Ad Manager, delete the codes on page and replace. When replacing codes, make sure you replace both Header & Body tags because of div ID’s need to match.

Step 8: Audit the div ID’s to make sure it matches.

There are 3 places where your div ID should be found or configured. Audit the following:

  1. Ad unit code
    GAM Ad Unit
  2. PubGuru header bidding configuration (if running header bidding)ad unit
  3. Source code

Off page:

offpage code

On page:

Within <head> </head>

defineslot code

Within <body> </body>

div code

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